ELITE ACD PLUS
As small businesses seek to appear larger and more professional, efficient call processing becomes a top priority. The NEC Elite ACD Plus for the Electra Elite® IPK is an affordable in-skin interface card that enables Electra Elite IPK customers to cost-effectively implement complex call center applications, including Automatic Call Distribution (ACD), with a quick and simple upgrade.
Soft keys on Electra Elite IPK multiline display phones are used to intuitively guide agents and supervisors through the system's advanced functions and operations. Pressing a soft key easily accesses statistics such as the number of calls in queue.
The Elite ACD Plus routes calls based on longest idle or preferred agent, helping to improve productivity.
For an interactive demonstration of NEC Elite ACD Plus, download the ACD Plus Demo by clicking the link at left. Once downloaded, unzip the file and install the demo on your Windows-based system by double clicking the "Setup.exe" file. Note: The demo file is 14 MB, so please plan your download time accordingly.
If you have questions regarding ACD Plus, or if you need help installing or operating the demo, please contact your local NEC dealer for assistance.
For a nominal cost, the ACD Plus Demo is also available on CD from your local NEC dealer
For more information call our headquarters at 800.841.1ACSor fill out the form to the right with your needs and one of our representatives contact you right away.
